Ocean Cyclery Customer Reviews

Ocean Cyclery is an independent family-run bike shop in San Francisco.

We, at Ocean Cyclery, feel that offering great customer service is just as important as offering great bicycle products. We want to create an overall customer-friendly experience by offering you time to browse at your leisure, and allowing you to ask any bicycle question.

"My daughter had a flat tire and I had no idea how to fix it. Gave them a call and they had it fixed while I waited in about 10 minutes and we were on our way." – Connie

"When I'm riding my Tommasini over dips in the road I feel like the bike springs out of them.." – L.

"I tested a few seats with the WTB saddle program. I found a seat that I like. Thanks for having this program." – Dave

"I had an old cruiser in my garage. They checked it out. The bike got all fixed up. I bought a traditional wicker basket for it and I have been cruising all summer long." – Eileen

"Jeff is an awesome source of knowledge on bikes, and the service work is first rate. This is where I have all my maintenance done - I feel the larger shops are pretty hit-and-miss on repairs & maintenance, whereas I know Jeff is definitely going to do it right." – Stuart

"I had not been on a bike for many years. They took me on a few test rides. I felt very comfortable dealing with them. I chose a flat bar road bike. They fitted me on it and I rolled out on a new bike the same day. They really took the time out to help me select the right model bike for me, no pressure sales at all!" – Cherise

"The Tommasini Rapido seems to have perfect frame geometry, fast neutral steering. With no toe/front wheel overlap issues. Super smooth on rough roads, all day comfort and deceptively fast." – Jeff

"I was looking for a birthday bike for my son. I went to a few other shops. In the end I chose a bike from Ocean since they had many types of kid's bikes to choose from. I bought a BMX bike for my son. Now we can ride together. Also they made sure the helmet fit perfectly." – Janice

"I've always loved my Tommasini, but now with the Campy on it shifts perfectly, bam bam bam wow!" – Jason

"You guys always respond to my emails and follow up on answers that I have. If I lived in SF, you guys would be the only shop I would patronize." – Steve

"I've really enjoyed dealing with your shop, and appreciate the personal level of service!" – Dave